Slough's best and worst rated GP surgeries according to the patients that use them have been revealed.
The latest results of the GP Patient Survey 2021 were published on Thursday, July 8, after 9,424 questionnaires were sent out.
A total of 3,483 were returned completed, demonstrating a response rate of 37 per cent.
The GP Patient Survey measures patients’ experiences across a range of topics, including making an appointment, access to online services and out-of-hours services.
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The Orchard Surgery was named the best GP practice in Slough according to patients, with an overall approval rating of 94 per cent.
Crosby House Surgery, Burnham Health Centre, Southmead Surgery, Manor Park Medical Centre and The Avenue Medical Centre had approval rates of above 80 per cent overall.
However at the other end of the table, Farnham Road Practice was ranked at the bottom and scored just 67 per cent.
Herschel Medical Centre, The Village Medical Centre, Dr Nabi Surgery, Manor Park Medical Centre, Bharani Medical Centre, Shreeji Medical Centre and Wexham Road Surgery all fell below the national average of 83 per cent.
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Overall, 78 per cent of Slough residents were happy with the experience their received from their GP surgery.
In terms of getting through to a staff member on the phone, which has been a widely reported problem since Covid lockdown restrictions were eased, The Orchard Surgery came out on top with a performance score of 33 per cent.
Only 5 per cent of patients at Burnham Health Centre said it was easy to get through to someone on the phone.
Here is the full list:
- Burnham Medical Centre - 88%
- Southmead Surgery - 85%
- The Orchard Surgery - 91%
- Manor Park Medical Centre - 89%
- Wexham Road Surgery - 79%
- Crosby House Surgery - 90%
- The Avenue Medical Centre - 82%
- Herschel Medical Centre - 77%
- Farnham Road Practice - 57%
- The Village Medical Centre - 75%
- Bharani Medical Centre - 72%
- Shreeji Medical Centre - 77%
- Ragstone Road Surgery - 63%
- Dr Nabi - 70%
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